METRO GROUP with a new CIO organisation

14 September 2010

  • One central Information Management and Information Technology organisation for METRO AG and Metro Cash & Carry
  • Goal: to simplify and accelerate processes
  • CIO organisation structured into three areas
  • Rollout of the structure involves personnel adjustments

To accelerate and harmonise its IT processes, METRO GROUP is creating a new, central CIO unit for METRO AG and Metro Cash & Carry. In this unit, it will integrate the formerly separate structures and functions of Information Management (IM) and Information Technology (IT). The goal of this restructuring is to consistently simplify the processes and consolidate them under one roof. The integration of the formerly five separate units in the field of IT/IM into the new CIO organisation forms part of the value enhancement programme "Shape 2012" which is to improve customer orientation and efficiency. On the occasion of a Townhall Meeting with the affected units held today, the management of the future CIO organisation headed by Silvester Macho, CIO of METRO GROUP, explained the changes. In addition to Silvester Macho, who will in future report to Management Board member Olaf Koch, the management team will include Dr. Gerd Wolfram and Dr. Dirk Töpfer. 

"With its modern structure, the new CIO organisation supports the growing demands of an international retailing company", says Macho. "We will place a stronger focus on the operating business and make better use of the know-how existing in the countries". The new IT and IM organisation is designed along these lines. The CIO organisation will in future rest on three pillars: 

The unit Business Process Engineering will act as the interface to operating business. Divided into four sub-units, it will advise the METRO GROUP companies on IT issues - from request notification through to system rollout. This unit will be managed by Silvester Macho. In the new organisation, the unit Business Solution Management headed by Dr. Gerd Wolfram, who formerly served as Head of the CIO Office of METRO AG, will be responsible for the development of software solutions for the business processes. In addition, the unit will provide central services in the fields of system architecture, integration and innovation, as well as quality assurance. The unit Business Solution Operation managed by Dr. Dirk Töpfer, who so far held the position of Managing Director of METRO GROUP's IT subsidiary MGI, will be in charge of ensuring the smooth operation of the complete IT infrastructure at the international level. 

With the new organisational structure for IT and IM it is possible to avoid functions which had so far existed in parallel. The introduction of the new structure therefore also involves personnel adjustments. The details of the new structure as well as its implementation were discussed with the pertinent employee representatives over the past few weeks. In the meantime, a reconciliation of interests and a social plan for the 90 employees to be laid off in Germany has been agreed between the companies and the employee panels. In total, around 1,300 employees are working at the five IT / IM companies in Germany. 

METRO GROUP is one of the largest and most international retailing companies. In 2009 the Group reached sales of around € 66 billion. The company has a headcount of some 290,000 employees and operates more than 2,100 stores in 34 countries. The Group's performance is based on the strength of its sales brands which operate independently in their respective market segment: Metro/Makro Cash & Carry - the international leader in self-service wholesale, Real hypermarkets, Media Markt and Saturn - European market leader in consumer electronics retailing, and Galeria Kaufhof department stores.